Illuma

Forgot Password

Illumama® Community

Forget Password?

If you have forgotten your password, please enter and submit the mobile number when you created your account. We will send you a SMS verification code to reset your password.

Customer Hotline

Hong Kong : (852) 2705 7705 Macau : 080 0980 (No long distance calling fee will be charged) China : 400 122 2900

Service Hour

Monday to Friday 9:00 am to 8:00 pm
(Closed on Saturdays and public holidays)